Senior Tech App Support Specialist - London - £70k

Senior Tech App Support Specialist - London - £70kPlease note - this role requires you to work on-site in London a minimum of 3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK, this organisation is not able to offer sponsorship. We''re working with a leading London Market insurance broker to hire a Senior Technical Application Support Specialist to join their growing technology team.This is a key hire, replacing a long-standing team member, and offers the opportunity to step into a well-established environment while helping shape the future of technical support, automation, and AI adoption across the business.You''ll take ownership of a broad estate of business-critical applications, working closely with engineering, data, and business stakeholders to ensure systems run effectively while also bringing fresh ideas on emerging technologies.Key Responsibilities: Provide senior-level application support across a suite of business-critical platformsOwn and triage incidents, problems, and service requests, ensuring high-quality resolutionSupport and maintain system integrations across multiple internal and external platformsAct as a technical escalation point within the team and provide cover for leadership when requiredEngage with senior stakeholders across the business in a professional, corporate environmentIdentify opportunities to improve systems, processes, and support capabilityExplore and champion emerging technologies, ..... full job details .....