Senior Tech App Support Specialist - June 2026

Senior Technical Application Support Specialist - Creating an impact in Fintech - Up to £70kI''m currently working with a top Insurance broker in the London Market to appoint a Senior Technical Support Specialist as part of their expanding technology team. This is a key role, offering the chance to join a well-established setup and play a significant role in shaping future support, automation and AI capabilities.The Role:- Provide senior-level application support across a suite of business-critical platforms- Own and triage incidents, problems, and service requests, ensuring high-quality resolution- Support and maintain system integration''s across multiple internal and external platforms- Act as a technical escalation point within the team and provide cover for leadership when required- Engage with senior stakeholders across the business in a professional, corporate environment- Identify opportunities to improve systems, processes, and support capability- Explore and champion emerging technologies, especially in AI and automation (e.g. Copilot, Google Cloud-based tools)- Contribute to ongoing initiatives around AI adoption, including internal tooling and platformsExperience: - Strong in application support at a senior level- Proven experience supporting integrated systems environments (APIs, middleware, or similar)- Experience in a professional services or corporate environment, supporting senior stakeholders- Google Cloud platform experience - Strong communication skills - ..... full job details .....