Senior Systems Engineer - Safety Services

About us

One team. Global challenges. Infinite opportunities. At Viasat, we''re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We''re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you''ll do

Working in the Safety Systems Engineering team, part of Platform Engineering within the Network Operations function of COO, the Senior Engineer for Safety Service Operations, is responsible for supporting the portfolio of safety services that Inmarsat deliver today and in the future. This includes the upcoming IRIS ATN service as well as the existing BGAN based Safety Services and legacy EandE safety services.

The successful candidate will be required to ensure that safety services are operating correctly at all times, responding to incidents, taking corrective action where needed, and proactively managing both the short-term (e.g. system faults, configuration changes, security vulnerabilities) and long-term (e.g. future enhancements) operation of these services.

The day-to-day

Responsible for the day-to-day operation of the portfolio of safety servicesIdentify and work on solutions to improve the failure detection, monitoring and recovery of the services and platformsStrive to become a Viasat Subject Matter Expert for the safety systems and servicesResponsible for supporting the life cycle management of the systems supporting the aero safety services within the scope of the team''s responsibilityEnsure the availability of safety services and follow any issues to resolution with suppliers or partners as requiredProviding a third-line response to faults and failures and working to resolve them logically, methodically and efficiently. Involves working closely with other COO teams such as Global Operations or Customer CareManage changes and enhancements to safety services/systems such that service availability is not compromisedParticipate in change control boards internally and externally (ISP, vendors) as requiredWork with equipment manufacturers, software suppliers and other internal and external stakeholders to propose and assess changes and/or enhancements to the aero safety servicesMaintain operational documentation relating to safety services/systems and support continual improvement of those documents and processesParticipate in an after-hours on-call support rota.What you''ll need

Experience in telecommunications technologies, an understanding of IP-based mobile networking technologies and ideally satellite or mobile communications systemsAdministration and usage of various operating systems (Windows and Linux)Programming/scripting experience (e.g. bash, C, C++, python, perl, ruby, java, HTML, etc.). • Database technologies (PostGres, Oracle, MySQL etc)Significant hands-on experience with managing, maintaining, and upgrading operational systemsStrong analytical and debugging skillsGood oral and written communication skills, able to express ideas and describe problems clearly and succinctly and establish good working relationships with peers and other teamsSelf-motivating, flexible, ability to work individually or as part of a team and be able to work and manage multiple overlapping activitiesWhat will help you on the job

Knowledge of networking technology and protocols including routers, switches, firewalls, TCP/IP, UDP, BGP, HTTP(S), SSL/TLS, SSH, SNMP etc.Knowledge of IT security practices and technologies including IPSec and PKI, Antivirus, MalwareFamiliarity with Devops practices, methodologies and toolsetsFamiliarity with Cloud computing principles and technologiesFamiliarity with ticketing systems, incident management and change control toolsand processes.Familiarity with Viasat''s safety services and satellite communications principlesAdditional Information

You must be eligible to work in this location advertised.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click ..... full job details .....