Senior Supporter Engagement Officer

Senior Supporter Development Officer (Trading and Gaming) Full-time 6-Month Fixed-Term Contract Hybrid (1 day per week in London) The Talent Set are delighted to be partnering with a leading charity to recruit a Senior Supporter Development Officer (Trading and Gaming). This is an exciting opportunity for someone with charity e-commerce experience to take ownership of an established online shop while supporting the development of Regular Giving and Lottery programmes. You''ll play a key role in delivering engaging supporter journeys, driving income growth and using insight to continuously improve performance. About the role This is a varied role with a strong focus on charity e-commerce, digital marketing and supporter engagement. You''ll lead the development and growth of the charity''s online shop, helping to transform it into a year-round engagement and income channel through product development, merchandising, campaign activity and supporter journeys. You''ll also support the development of Regular Giving and Lottery programmes, creating engaging supporter experiences that increase retention, lifetime value and long-term income. Working closely with colleagues across Supporter Acquisition, Supporter Journeys, Data and Insight, Finance and external suppliers, you''ll use data, testing and audience insight to optimise performance, improve supporter journeys and identify new opportunities for growth. About you We''re looking for someone who has: Experience managing a ..... full job details .....