Senior Support Worker

Senior Support Worker – Complex Care

Exeter Full Time | 36 Hours per Week £17.00 per hour (£31,824 per annum)

Join a Specialist Complex Care Team

Are you an experienced Support Worker looking for the next step in your career?

We are looking for a compassionate and confident Senior Support Worker to join a specialist complex care team in Exeter. This is a fantastic opportunity to combine hands-on support with leadership responsibilities, helping to deliver outstanding, person-centred care while supporting and guiding a small team.

You will play a key role in ensuring high standards of care, maintaining accurate records, supporting colleagues, coordinating care delivery and helping individuals achieve the best possible quality of life.

Working Pattern

This role consists of:

2 x 12-hour care shifts per week providing hands-on support

1 x 12-hour administration shift per week dedicated to care planning, quality monitoring and team leadership

36 hours per week in total

Every other weekend working required

The Role

Care Delivery

Deliver high-quality, person-centred support tailored to complex care needs

Promote independence, dignity, choice and wellbeing

Follow care plans, risk assessments and support strategies

Respond effectively to changing needs and circumstances

Team Leadership

Provide day-to-day leadership and guidance to a small care team

Support colleagues to deliver safe, consistent and effective care

Promote best practice and high standards during every shift

Act as a positive role model and mentor

Support the induction and ongoing development of care staff

Care Coordination

Maintain accurate and up-to-date care records

Review and update care plans as required

Ensure staff have the information they need to provide safe care

Liaise with management, families and healthcare professionals

Support quality assurance and compliance processes

Assist with the onboarding of new clients, helping to ensure a smooth, safe and positive transition into our services

Support care assessments, care planning and service setup activities to enable successful mobilisation of new care packages

Work alongside internal teams to ensure new care packages are implemented effectively and deliver positive outcomes from day one

Essential Requirements

NVQ Level 3 in Health & Social Care or equivalent

Previous experience supporting individuals with complex care needs

Experience supervising or leading a care team

Full UK driving licence and access to a vehicle

Right to work in the UK

Please note that sponsorship is not available for this role.

Desirable Training and Experience

PMVA (Prevention and Management of Violence and Aggression)

Positive Behaviour Support (PBS)

Autism Training

Mental Health Awareness Training

Oliver McGowan Mandatory Training

What We Offer

£17.00 per hour (£31,824 per annum)

Structured balance of leadership and direct care responsibilities

Opportunity to be part of a growing specialist complex care service

Ongoing training and professional development

Supportive management team

Career progression opportunities

Company events

Casual dress

Why Join Us?

This is an opportunity to become part of a dedicated team delivering truly individualised care. You will have the chance to influence care quality, support team development, help establish new care packages and make a meaningful difference to people's lives every day.

If you are passionate about delivering exceptional care and are ready to take the next step in your career, we would love to hear from you.

Apply today and join a team committed to delivering outstanding complex care and exceptional outcomes.