Senior Support Engineer

Senior Support EngineerAbout Our ClientOur client is a young, design-led healthcare technology company helping over 2,000 private doctors across the UK run their practices more effectively and efficiently, with their web and mobile platform, and hundreds of thousands of their patients. For too long, medical software has been clunky, user-hostile and complicated, and they are changing that. Several customers have independently described them as the Apple of practice management software .They are a bootstrapped, profitable and remote-first company of 25 people with 6 Full Stack Engineers including the company s founder. Having been remote from day one, they fully believe in its benefits. They do have a lovely office in London by the river for in-person collaboration when required, but this is not mandatory as they know some like in-person working and some prefer fully remote.About YouOur client is looking for a Senior Support Engineer who thrives on solving real customer problems through hands-on technical work. You ll sit at the intersection of their support, engineering, and data migration teams a true technical generalist who enjoys variety.This is a great fit for a strong Developer who wants to take full ownership of debugging, fixing, and enhancing real-world product issues that impact doctors and patients.You ll work on:Investigating and resolving bugs or issues raised by our client s team of Customer Support Specialists.Making small-to-medium feature tweaks (e.g. ..... full job details .....