https://jobs.co.uk/job/senior-services-co-ordinator-brook-street--34338efa-eae3-4dba-ba47-4482c145d2ab RSS feed for Senior Services Co-ordinator at Brook Street. en-gb Fri, 01 May 2026 21:33:53 GMT https://jobs.co.uk/job/senior-services-co-ordinator-brook-street--34338efa-eae3-4dba-ba47-4482c145d2ab https://jobs.co.uk/job/senior-services-co-ordinator-brook-street--34338efa-eae3-4dba-ba47-4482c145d2ab Thu, 30 Apr 2026 23:00:00 GMT Location: Cardiff | Salary: £30000 - £35000/annum hybrid working | Type: Permanent | Senior Services Coordinator Cardiff (Hybrid - 3 days office-based) | Full-time Superb Benefits Package Are you experienced in utilities or bureau services and ready to step into a role where you can make a real impact? This is an exciting opportunity to join a fast-paced, collaborative team supporting a diverse property portfolio, where your expertise will help drive accuracy, reduce risk, and deliver exceptional service. The Role You''ll take ownership of utility account management, ensuring data accuracy, resolving complex billing queries, and maintaining portfolio completeness. Alongside this, you''ll play a key role in supporting team performance-sharing knowledge, mentoring colleagues, and contributing to continuous improvement across processes and systems. Key Responsibilities Manage and maintain utility accounts, ensuring complete and accurate portfolio data Process and log invoices, maintaining reliable records and audit trails Investigate and resolve billing queries and debt issues efficiently Act as an escalation point for complex account queries Monitor and manage tickets, ensuring timely updates and resolution Identify risks such as missing ... Permanent