https://jobs.co.uk/job/senior-servicenow-solution-architect-randstad-technologies-recruitment--843e5556-0a51-4adf-bdcb-7577c64e7c0e RSS feed for Senior ServiceNow Solution Architect at Randstad Technologies Recruitment. en-gb Wed, 23 Sep 2026 18:36:02 GMT https://jobs.co.uk/job/senior-servicenow-solution-architect-randstad-technologies-recruitment--843e5556-0a51-4adf-bdcb-7577c64e7c0e https://jobs.co.uk/job/senior-servicenow-solution-architect-randstad-technologies-recruitment--843e5556-0a51-4adf-bdcb-7577c64e7c0e Tue, 22 Sep 2026 23:00:00 GMT Location: Stratford-upon-Avon | Salary: £500000/annum | Type: Permanent | The Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi-system environments. Your Impact AI & Workflow Innovation: Architect and deploy Now Assist, Agentic AI, and Virtual Agent conversational workflows to drive autonomous resolution, intelligent routing, and seamless employee experiences. Platform Architecture & Governance: Lead the technical strategy, scalability, and lifecycle governance for ServiceNow ITSM Pro, establishing high-performance standards, upgrade roadmaps, and platform guardrails. Service Experience Modernization: Design intuitive, modern portals and workspace interfaces using Employee Center, Service Portal, and UI Builder to elevate self-service and operational usability. Enterprise Integration & Automation: Connect ServiceNow with Azure DevOps, IAM, ITOM, and third-party estates via IntegrationHub, custom Spokes, REST/SOAP APIs, and event-driven automation... Permanent