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    <title>Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer - Pro-Connexions RSS Feed</title>
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    <lastBuildDate>Tue, 21 Jul 2026 11:51:16 GMT</lastBuildDate>
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      <title>Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer - Pro-Connexions</title>
      <link>https://jobs.co.uk/job/senior-service-desk-analyst-service-desk-specialist-it-support-engineer-pro-connexions--91b4675d-44e8-400a-beb8-3aa0f8cb105a</link>
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      <pubDate>Sun, 19 Jul 2026 23:00:00 GMT</pubDate>
      <description>Location: Manchester | Salary: Negotiable | Type: Permanent | Senior Service Desk Specialist                                    Reference:  PC0726-3M   Salary:  £30,000 – £32,000 +  Skill Development, Career Progression &amp; Benefits    Location:  Manchester, M16   Working Pattern:  Monday – Friday     Senior Service Desk Analyst   / Service Desk Specialist  /  IT Support Engineer – Based in Manchester- Mon – Fri, needed to provide end user support.  As  Senior Service Desk Analyst  /  Service Desk Specialist  /  IT Support Engineer  you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM / Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging.  Successful  Senior Service Desk Analyst  /  Service Desk Specialist / IT Support Engineer  needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional.   Senior Service Desk Analyst  /  Service Desk Specialist / IT Supp...</description>
      <category>Permanent</category>
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