https://jobs.co.uk/job/senior-service-designer-if-recruitment-ltd--1601aca3-448e-4f35-93b0-a818c39e1756 RSS feed for Senior Service Designer at IF Recruitment Ltd. en-gb Fri, 23 Oct 2026 23:30:20 GMT https://jobs.co.uk/job/senior-service-designer-if-recruitment-ltd--1601aca3-448e-4f35-93b0-a818c39e1756 https://jobs.co.uk/job/senior-service-designer-if-recruitment-ltd--1601aca3-448e-4f35-93b0-a818c39e1756 Fri, 23 Oct 2026 11:52:58 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Contract | The Role: Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government service standards. Drive end-to-end service design across multidisciplinary teams, helping to identify opportunities for service improvement, reduce complexity and deliver measurable outcomes for citizens and colleagues. Requirements: Facilitate collaborative design activities and support strategic decision-making through evidence-based design approaches. Lead the design and improvement of end-to-end services across multiple channels and touchpoints. Plan and conduct service design activities including service mapping, journey mapping, blueprinting and workshop facilitation. Work closely with product managers, user researchers, business analysts, interaction designers, content designers and technical teams to shape service outcomes. Translate user needs, policy requirements and operational constraints into practical service solutions. Identify pain points, risks, dependencies and opportunities across complex service ecosystems. Facilitate stakeholder engagement and alignment across programme, policy, operational and digital ... Contract