https://jobs.co.uk/job/senior-service-designer-hybrid-2-days-per-week-in-london-momenta-group-global--45ed6aff-4869-4156-bd46-60f368e5b3a4 RSS feed for Senior Service Designer - Hybrid 2 days per week in London at Momenta Group Global. en-gb Fri, 12 Jun 2026 15:16:32 GMT https://jobs.co.uk/job/senior-service-designer-hybrid-2-days-per-week-in-london-momenta-group-global--45ed6aff-4869-4156-bd46-60f368e5b3a4 https://jobs.co.uk/job/senior-service-designer-hybrid-2-days-per-week-in-london-momenta-group-global--45ed6aff-4869-4156-bd46-60f368e5b3a4 Fri, 12 Jun 2026 11:52:18 GMT Location: London | Salary: 75000.00-75000.00 Annual | Type: Permanent | We''re looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients.This is a hands-on, senior role that spans the full service design lifecycle - from understanding the problem space and mapping service ecosystems, through to designing future-state experiences and supporting implementation. You''ll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes.Services today are increasingly shaped by the interplay between human and automated touchpoints - including AI-enabled pathways. At this level, you''ll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels.Key ResponsibilitiesLead service design workstreams across discovery, definition, and delivery - ensuring rigour, clarity, and impact at every stageMap and analyse service ecosystems, identifying how users, processes, technology, and organisational structures interact to deliver (or hinder) valueTranslate research insights and identified opportunities into compelling service concepts, blueprints,... Permanent