Senior Service Designer

Senior Service Designer Full Time, Fixed Term for 12 months. Location: City Hall College Green City Centre Bristol BS1 5TR Salary: BG15: £55,529 - £57,884 We''re looking for a Senior Service Designer to help shape how Bristol City Council delivers public services in a digital-first environment. This is the first service design role within our team, and you''ll play a key part in establishing how we work, both internally and with residents. You''ll lead on designing services that are inclusive, efficient, and based on real user needs. Our initial approach is to deliver a Minimum Viable Service; introducing stakeholders to the value of a user-centred, iterative design process that supports better outcomes for everyone. What you''ll be doing Leading service design projects that improve the experience of residents and staff. Applying service design methods to understand problems, identify opportunities, and co-create solutions. Establishing the frameworks, tools, and standards that enable consistent service design across the council. Embedding service design into the wider transformation agenda. Working closely with content designers, user researchers, product managers, and developers. Engaging stakeholders and helping them understand complex problems through visual and narrative storytelling. Prototyping and testing ideas to ensure services meet user needs and organisational goals. What we''re looking for A confident and experienced service designer, ideally ..... full job details .....