https://jobs.co.uk/job/senior-service-delivery-manager-meritus--dad31e1c-fc8b-4bc9-97ad-5cf5e0643748 RSS feed for Senior Service Delivery Manager at Meritus. en-gb Wed, 15 Jul 2026 21:29:47 GMT https://jobs.co.uk/job/senior-service-delivery-manager-meritus--dad31e1c-fc8b-4bc9-97ad-5cf5e0643748 https://jobs.co.uk/job/senior-service-delivery-manager-meritus--dad31e1c-fc8b-4bc9-97ad-5cf5e0643748 Tue, 14 Jul 2026 23:00:00 GMT Location: London | Salary: £75000 - £85000/annum | Type: Permanent | MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO -75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIRED We are looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements. You''ll work closely with internal delivery teams, suppliers and customer stakeholders to manage day-to-day service operations, resolve escalations and ensure services continue to meet business requirements. The role is remote-based, however regular travel will be required for customer meetings, workshops and service reviews. Responsibilities: Own the delivery of managed services, ensuring agreed SLAs, KPIs and customer expectations are met. Act as a key point of contact for customers, leading service reviews and managing escalations. Build stron... Permanent