https://jobs.co.uk/job/senior-service-delivery-manager-meritus--a2925e61-a041-41e4-a93f-78ad4b3c367d RSS feed for Senior Service Delivery Manager at Meritus. en-gb Thu, 16 Jul 2026 19:30:56 GMT https://jobs.co.uk/job/senior-service-delivery-manager-meritus--a2925e61-a041-41e4-a93f-78ad4b3c367d https://jobs.co.uk/job/senior-service-delivery-manager-meritus--a2925e61-a041-41e4-a93f-78ad4b3c367d Wed, 15 Jul 2026 11:52:34 GMT Location: London | Salary: 75000.00-75000.00 Annual | Type: Permanent | MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments.SENIOR SERVICE DELIVERY MANAGER - UP TO 75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIREDWe are looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements.You''ll work closely with internal delivery teams, suppliers and customer stakeholders to manage day-to-day service operations, resolve escalations and ensure services continue to meet business requirements. The role is remote-based, however regular travel will be required for customer meetings, workshops and service reviews. Responsibilities:Own the delivery of managed services, ensuring agreed SLAs, KPIs and customer expectations are met.Act as a key point of contact for customers, leading service reviews and managing escalations.Build strong relationships with stak... Permanent