https://jobs.co.uk/job/senior-service-delivery-manager-hawk-3-talent-solutions--f6219c89-af96-4ad7-a6d3-91aace5203ce RSS feed for Senior Service Delivery Manager at Hawk 3 Talent Solutions. en-gb Sat, 25 Jul 2026 15:44:48 GMT https://jobs.co.uk/job/senior-service-delivery-manager-hawk-3-talent-solutions--f6219c89-af96-4ad7-a6d3-91aace5203ce https://jobs.co.uk/job/senior-service-delivery-manager-hawk-3-talent-solutions--f6219c89-af96-4ad7-a6d3-91aace5203ce Sat, 25 Jul 2026 11:51:27 GMT Location: Merseyside | Salary: 60000.00-60000.00 Annual | Type: Permanent | Senior Service Delivery Manager (FM Soft Services) Location: Liverpool Contract: Full-Time - Permanent Contract Structure: Monday to Friday - Days but requiring flexibility for operational continuity. Position Summary An excellent commercial opportunity has arisen for a Senior Service Delivery Manager to oversee a critical, multi-tier industrial service and waste management contract in the Liverpool area. The successful candidate will assume total accountability for the on-site operations, financial, and administrative performance of a 24/7 business unit. Managing a multi team structure of personnel across various shifts, and will drive rigorous compliance, continuous improvement, and robust client governance to protect and expand a high-value corporate account. Key Execution Areas: Governance and Client Relations: Act as the primary on-site stakeholder representing the business. Lead formal contract reviews, manage KPIs, and align service delivery with corporate benchmarks. Financial Stewardship: Manage comprehensive PandL, direct resource planning, track actual costs against budgets, and implement quantitative frameworks to achieve year-on-year cost reductions. Operati... Permanent