Senior Service Advisor

We are representing a reputable main car dealership in Newbury, seeking an experienced Senior Service Advisor to join their professional and customer-focused team. This is an excellent opportunity for a skilled automotive professional to develop within a forward-thinking dealership that values staff satisfaction and career progression.

Benefits of the Senior Service Advisor:

• Up to -27,000 basic salary, with the potential to earn -36,000 OTE
• Main car dealership environment with a supportive team
• Working hours: Monday to Friday, 8am - 6pm, with a 1 in 3 Saturday morning rota
• Company car and fuel card included
• Professional and respectful working environment
• Opportunities for career development within a well-established dealership
• Generous holiday package and performance-based rewards

Duties of the Senior Service Advisor:

• Book customer appointments and manage diary schedules
• Process payments for work carried out
• Upsell service plans and warranties to customers
• Match and exceed monthly sales targets
• Prepare and process job cards efficiently
• Drive the business by increasing sales and profit margins
• Maintain a high standard of working environment and dealership presentation
• Promote a professional image and deliver exceptional customer service at all times

Requirements of the Senior Service Advisor:

• Previous experience in automotive aftersales or as a Service Advisor
• Strong customer service and communication skills
• Organised with the ability to upsell services and warranties confidently
• Ability to work within team-driven environments
• Knowledge of dealership processes and CRM systems is desirable
• Professional attitude and a focus on delivering a high-quality customer experience

This is a rewarding role for a dedicated Service Advisor, Senior Service Advisor, or Aftersales professional looking to work within a dealership that values its staff and offers opportunities for growth. Our client is committed to providing a positive working environment where automotive expertise is recognised and rewarded.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Newbury and Berkshire, today to discover more about this fantastic-Senior Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don''t settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

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