Senior Service Advisor

Senior Service Advisor / Aftersales Advisor / Service Advisor Location: Chelmsford Salary: From £35,000 per annum Hours: Monday-Friday, 8:00am-5:00pm + 1 in 3 Saturdays, 8:00am-1:00pm Job Type: Full-Time, Permanent Looking for your next step as a Senior Service Advisor with an established and growing automotive business where your customer service skills and industry experience are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Aftersales Advisor to join a forward-thinking automotive business in Chelmsford. You''ll play a key role in delivering a seamless aftersales experience, working closely with customers, technicians and senior management while helping to maximise workshop performance and customer satisfaction. What''s in it for You? Salary from £35,000 Monday-Friday working hours 1 in 3 Saturday mornings Clear career progression opportunities Ongoing professional development Supportive and collaborative team environment Forward-thinking and innovative business Opportunity to work with modern automotive technology Referral programme Established and growing automotive business The Role As a Senior Service Advisor, you''ll be the key link between customers and the workshop, ensuring service and repair work is managed efficiently from initial booking through to vehicle collection. Your responsibilities will include: Taking service and warranty bookings and updating internal systems Welcoming customers and identifying ..... full job details .....