Senior Service Administrator

Senior Service Administrator – Audi

Finchley RoadGood, honest, rewarding work. It''s how we''re built.In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.What we can offer youEnjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offers**Plan for the years ahead**with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the team**Keep learning and growing**with our training and development opportunities for everyone.Life assurance with the option to increase coverWe’re open to flexible working options – just askWhat you’ll do day to dayAdministration duties within the service departmentDeal with customer’s requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.Ensure customer requirements are fully understood and communicated in an effective manner to other members of the departmentRecord vehicle details and service histories accurately and effectively.Helpful skills and qualificationsDon’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.If you think you’ve got what it takes and meet the criteria below, then please apply!Full UK Driving LicenceMotor Industry experience is preferableHappy to work independently and as part of a teamAbility to work to timescales effectively, with a keen eye for detailWe value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork – ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the ..... full job details .....