Senior Salesforce Administrator

Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: PermanentWorking Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation, is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert, supporting end users and ensuring the smooth running of the system Manage the support queue, resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap, aligning platform capabilities with organisational goals Manage relationships ..... full job details .....