Senior Retention Manager

Senior Retention Manager Salary: £44,096 per annum Hours: Full time Contract: 12-month FTC Location: Kings Cross, London - Hybrid (minimum 2 days in office) Who are we? Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of 900 museums and respond to their needs and aspirations. We''re excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums'' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team. The role We are looking for an experienced Senior Retention Manager to drive satisfaction, increase revenue and develop lasting engagement for Art Fund''s membership, The National Art Pass. In this pivotal role, you will deliver a step change in the overall membership experience, leveraging your expertise in membership marketing, campaign optimisation, audience segmentation and CRM systems. You will lead the design and delivery of targeted ..... full job details .....