Senior Retail Manager - Flagship Site

Hours: Up to 37.5 hours per week, including regular Saturdays, scheduled Sundays and bank holiday cover Reports to: Commercial Retail Manager Salary: c£32,000 dependent on experience Closing Date: 31 August 2026. We encourage early applications, as we may close this vacancy before the closing date once an appointment has been made. We are looking for a commercial and creative Senior Retail Manager to take full management of our Aylesford flagship shop in Hall Road, our largest shop and a much-loved local destination for pre-loved fashion, furniture, homeware, books, electricals and those one-off treasures customers love to discover. This is a brilliant opportunity for someone who enjoys the pace and variety of large format retail, loves bringing people together and wants their commercial skills to make a real difference to local hospice care. About the Role To lead and deliver the overall performance of a flagship Heart of Kent Hospice retail site; a large format store that is materially bigger and more complex than a standard hospice shop and which represents a meaningful share of total retail income. The Senior Retail Manager is accountable for the sales, profitability, people, stock, premises and day-to-day operation of the site. The postholder leads a multi-layered team of paid colleagues and a large volunteer workforce and is personally accountable for delivering demanding income targets while maintaining excellent customer service, compliance and presentation ..... full job details .....