Senior Resident Services Associate

Senior Resident Experience AssistantBuild to Rent West London Up to £35,000 + discretionary bonus 4 days on, 4 days off 8am-8pm Cobalt is working with a residential operator to recruit a Senior Resident Experience Assistant for a build-to-rent development in West London. This is a highly resident-facing position for someone who genuinely enjoys working with people. You''ll work closely with the General Manager to build relationships with residents, create a positive community and ensure they receive a high standard of service throughout their time at the development. The organisation The development is focused on creating a community rather than simply providing somewhere to live. Resident engagement is central to the operation, with events, regular communication and day-to-day interaction all contributing to the experience. You''ll join an on-site team where you''ll have regular contact with residents and the opportunity to make a visible difference to how the community feels. The role and responsibilities Working closely with the General Manager, the Senior Resident Experience Assistant will help manage the day-to-day resident experience and act as a key point of contact for residents and visitors. Your responsibilities will include: Building relationships with residents and creating an approachable on-site presence. Supporting the General Manager with the day-to-day delivery of resident services. Organising and hosting resident events, meet-and-greets and community ..... full job details .....