Job title: Senior Repairs PlannerLocation: Head Office, Regent Street, LondonResponsible to: Senior Account ManagerSalary: £32k to £37k per annumAbout the Job:This is fast paced and challenging role. You will need to work efficiently and flexibly. The objective of this role is to ensure the safe and correct delivery of agreed services between the business and any client or contract. Keeping within the agreed terms of any agreement or contract the Account Manager will utilise the pool of engineers available and any sub-contractors to deploy to the client to fulfil their request, using the business systems to track and finance the works. Duties will include but not limited to:System management • Clik; for in-house engineers, PPM regime s, contract specifics, job distribution and allocation of all client works. • Client specific systems can include Elogbooks Dwellent Riskwise Concerto • One Drive, HandS Portal Client Management • Onboarding a client application form TandC s, rates, costs• Communicating with a client Direct for individual requests largely email or on client systems (FOLLOW A STEP BY STEP GUIDE, job progression updates / QC s an important stage) , Monthly reporting (regular contract 1 1 s) Contract Management • Mobilisation of a new client or contract will include an agreed period of time to have captured key issues like compliance, resourcing, finance etc (there is a process guide to follow for this) • Engineer management allocating jobs to in-house team ..... full job details .....