Senior Repairs Manager

The Role: We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio. This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements. Key Responsibilities: Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards. Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes. Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability. Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance. Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach. Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives. Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations. Manage operational budgets and deliver value for money across repairs and ..... full job details .....