Senior Rent Officer

As a Senior Rent Officer, you''ll focus on managing rental accounts and ensuring accurate and timely rent collection. Your role will help keep the property department running smoothly by maintaining efficient processes and supporting tenants with their rent-related queries.

Client Details

This organisation operates in the Housing sector and is based in East London.

Description

• Oversee and manage rental accounts, ensuring all records are accurate and up to date.
• Monitor rent payments and follow up on any arrears promptly.
• Support tenants with queries regarding rent and payment plans.
• Work closely with the property team to ensure smooth rent collection processes.
• Prepare reports and updates on rent collection performance for internal use.
• Assist in implementing policies related to rent management and collection.
• Collaborate with external agencies when necessary to support tenants effectively.
• Contribute to maintaining compliance with relevant regulations and guidelines.

Profile

A successful Senior Rent Officer should have:

• Experience in managing rental accounts or similar responsibilities.
• Strong attention to detail and organisational skills.
• Good communication skills to support tenants and liaise with colleagues.
• Familiarity with property-related regulations and guidelines.
• The ability to work effectively in a team and independently.

Job Offer

• An hourly rate of -22 to -28, dependent on the level of experience.
• Flexible working arrangements to suit your needs.
• Access to a cycle-to-work scheme.
• A season ticket loan to assist with commuting costs.
• An employee assistance programme for additional support.
• Monthly reflective practice sessions to enhance professional development.

If you''re interested in this role, apply now.