Senior Property Manager

Base pay range

Senior Residential Property Manager, Property Management, Permanent, Central London, £48,000-£60,000 plus benefitsWell-established and growing Property Management Company based in Central London requires a Senior Property Manager. This is a great career step working within a very friendly and successful team and you will be handling long leasehold block management of approx. 15 residential blocks.Typical working hours are 9.00am to 5.00pm and an out of hours emergency helpdesk service is provided at all other times.Responsibilities

Handling all correspondence promptly, to include all residential enquiries, requests and complaints via telephone/e-mail/letterEnsuring regular proactive communication with LeaseholdersManagement of Section 20 consultation procedures, including creating and sending formal Notices for both QLTAs and major works within required timescale and using correct formats.Responding to any observations received as requiredEnsuring that any Section 20b Notices are issued within deadline as requiredEnsuring that correct Notices are served with Service Charge and Ground Rent demands and that demands are served at the correct timesPreparing budgets and estimates to incorporate provisions for maintenance of the structure and fabric of the property and associated common parts and servicesPreparing and circulating explanatory budget packs prior to commencement of Service Charge yearPreparing and circulating end of year audited Service Charge accounts and explanatory packsWorking with the Accounts team to chase arrears, liaising with solicitors and reporting to the ClientInception and project management of external and internal refurbishment schemes or any other major works and raising of any additional fee invoicesPreparing and advising on planned maintenance programmes for buildings to ensure they are maintained to the best standard; to cover major projects such as internal or external refurbishments, roof works or works to the communal heating system etc, and advising on Reserve Funds to be collected accordinglyClient liaison, including regular meetings and reporting on a quarterly basis or as requiredOrganising and attending evening resident meetings and taking and circulation of MinutesManagement of onsite Porters/Caretakers/Concierge and Receptionists, to include any disciplinary or performance matters, pay issues, dealing with overtime and holiday requests and resulting paperwork and annual bonuses/salary reviewsInstructing and liaising with contractors/suppliers and following up on works (contractor management), raising a Purchase Order and instructions for each jobClaims handling - notifying brokers of new insurance claims, upkeep of insurance claims spreadsheet and management of insurance claims process – submitting quotations and invoices to insurers, allocating reimbursement cheques to correct claims and closing claimsDealing with all sales/re-mortgaging enquiries from solicitors and raising fee invoices as appropriateReceiving applications from Leaseholders in respect of assignments, sub-lettings and alterations, analysing such applications and reporting to the ClientDealing with all Licences to Alter, administration of required paperwork and raising fee/deposit invoices as appropriateLiaising with building surveyors on projects/problems as appropriateEnsuring that properties comply with all Health and Safety (including fire, asbestos and water hygiene) regulations and organising all necessary periodic surveys, risk assessments and inspections and any resulting remedial worksCarrying out regular inspections to ensure the provisions of the Lease are complied with and that the portfolio is in good repair and in good condition; keeping of records and reporting on a regular basis.Ensuring that resulting repairs are carried outAttending to any emergency relating to the portfolio consistent with the appointed dutiesProviding input for any pitches or new Client presentations and attending theseDrawing up management proposalsHandling queries from visitors to the office or calls when neededSkills and requirements

Five years block management experienceMS Office (Excel/Word), OutlookFull understanding of Section 20 consultation procedures and required formats, including recent Francis vs. Phillips rulingFull understanding of all other 1985 and 1987 Landlord and Tenant legislationIdeally TPI qualifiedUnderstanding of Health and Safety issuesStaff managementFirst class interpersonal skills with good time managementGood sense of humour appreciated!This is a great opportunity, apply now!Due to the large number of applications that we receive, only shortlisted applicants will be contacted.Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.Seniority level

AssociateEmployment type

Full-timeJob function

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