Senior Property Manager

Senior Property Manager (FTC)Milton Keynes£55,000 A leading property management company, is seeking a passionate and experienced Regional Resident Services Manager to join our dynamic team. In this permanent role, you will play a pivotal part in ensuring the safe and seamless management of our operations across a cluster or portfolio, aligning with our business strategy. With a competitive salary range of 55,000, this is an exciting opportunity to make a real impact in the property industry.- Deliver exceptional customer service and resident experience- Lead and develop a high-performing on-site team-Preferred Requirements: Ensure the Resident Services Team (RST) delivers the resident move-in and move-out process seamlessly, with all related streams completed within the set timeframe. Manage face-to-face enquiries from customers and maintain consistently high levels of customer service at all times. Effectively handle customer complaints and major incidents, such as security issues, with a calm and professional approach. Demonstrate a strong understanding of the Landlord and Tenants Act, Housing/Rents Acts Legislation, and health and safety requirements on-site. Possess a passion for service delivery and a can-do attitude, working collaboratively with the team to achieve goals. Preferred Qualifications: Educated to a minimum of A-Level standard or equivalent, with a desirable background in property management. Proven management and leadership experience in a complex ..... full job details .....