Senior Program Manager

OverviewSenior Program Manager

role at

Wave Mobile Money . Wave is building financial services to make Africa the first cashless continent. We launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments, and now have millions of users across six countries. You’ll report to the Chief People Officer and drive projects across the CPO’s full scope (People Operations and Customer Support).

ResponsibilitiesSome specific projects and tasks include:

You’ll have end-to-end ownership of People projects, from first draft to launch, and the space to do it your way.

Work with senior leaders to identify pain points in employee experience and make a business case for how to address them.

Lead cross-functional teams in bringing these initiatives to fruition, including implementation and assessment.

Lead strategic people initiatives across the employee lifecycle including policy management, performance management, OKR tracking and assessment, and knowledge management.

Run and improve People team processes like OKRs, People Team All Hands, internal communications and the employee handbook.

Collaborate with data analysts to build dashboards covering support and people topics; use these dashboards to drive action and influence leadership.

Willingness to travel to one of Wave''s key markets once per year for -6 days (Wave covers all costs). A yearly stipend of $1200 is provided to meet with coworkers.

Participate in performance reviews (twice a year) and potential bonuses or promotions for exceptional performers who have been with the company for more than six months.

Salary range between $112,600 and $197,400 plus a generous equity package.

Major benefits: subsidized health insurance for you and your dependents; retirement contributions (vary by country).

6 months of fully paid parental leave and subsidized fertility assistance.

Yearly stipend of $1200 to support co-working meetups with team members.

Flexible vacation, with most employees taking 21–30 days per year, exclusive of statutory holidays.

$10,000 annual charitable donation matching.

Requirements

8+ years of product, project or program management experience

Excellent written and verbal communication skills

Experience in fast-paced environments (startup or high-growth)

Experience working in a multi-cultural environment

Data fluency; intermediate/advanced in Excel (or equivalent)

French is strongly preferred, but not required

Comfort traveling to West Africa at least twice a year, preferably more

You might be a good fit if you

Thrive in ambiguity and build clarity.

Think in terms of Minimum Viable Product first, then scale what works.

Get satisfaction from unblocking teammates, not just hitting goals.

Have worked as a Product or Project Manager at a mission-driven software company.

Have experience managing programs or projects in Africa.

Are excessively detail-oriented and strive for excellence.

Are a self-starter and proactive about ambitious targets.

Are intellectually curious, creative in problem-solving, and embrace failure as a means to spark innovation and growth.

Are comfortable with over-communication and proactive coordination.

Our team

We have a rapidly growing in-country team in Senegal, Côte d''Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members worldwide.

We’re deeply passionate about our mission of delivering affordable financial services to those who need them most.

We foster autonomy for our employees. You’ll own your projects from problem understanding to monitoring your solution in production.

We raised the largest Series A in Africa in 2021. Our investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

We are listed among Y Combinator’s top companies by revenue.

How to applyFill out the form below and upload a resume in English along with a cover letter describing your interest in

Wave

and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience, and career goals.

Equal opportunity : Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all ..... full job details .....