Senior Product Researcher

A career without limits As the nation''s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It''s something we''ve been doing for over 100 years, ever since we launched the world''s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It''s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you''re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Digital Product Researcher You''ll be part of the Product Design and Research team within the Commercial directorate, acting as a strategic research partner across the product lifecycle. This team plays a vital role in ensuring customer insight is embedded into product decision-making, helping shape digital experiences that improve customer outcomes and drive commercial performance. What you''ll do: Serve as the primary research contact for senior product, design and business stakeholders Advise teams on when and how to use research, helping scope and shape product strategy based on insight Confidently present research findings and ..... full job details .....