Senior Product Marketing Manager

OverviewAnywhereNow is a fast-paced, mission-driven company transforming customer experience through

AI-powered contact centre solutions . Our portfolio includes

Dialogue Cloud ,

Tendfor , and

Deepdesk , delivering cutting-edge capabilities across

Microsoft Teams environments

and enterprise CX platforms.

We are at the forefront of

intelligent customer engagement , and this role will play a pivotal part in amplifying our leadership in

Virtual Agents and AI

especially as we deepen our integration with

Microsoft Copilot

and other advanced tools.

We’re seeking a strategic yet hands-on

Senior Product Marketing Manager

to lead the go-to-market strategy for

Deepdesk , our true omnichannel AI solution. Deepdesk empowers agents and delights customers with real-time, intelligent support across email, chat, and voice tackling challenges like fragmented information and manual conversation summaries using

Generative AI .

This role is ideal for someone with a strong background in

marketing AI technologies , particularly those familiar with

Microsoft Copilot

and similar innovations. You’ll be instrumental in shaping our

Virtual Agents and AI story , positioning AnywhereNow as a leader in next-gen customer service.

Key Responsibilities

Drive go-to-market product strategies from concept through launch and beyond.

Develop compelling product positioning and messaging frameworks that differentiate AnywhereNow in the CCaaS space.

Lead launch plans, sales enablement, and campaign asset creation.

Collaborate with product managers to align roadmap messaging with customer needs.

Conduct competitive analysis and market research to inform strategy.

Partner with sales, support, and customer success to refine messaging.

Ensure consistent product storytelling across all marketing channels.

Track and report on campaign performance, pipeline impact, and product adoption.

Define and monitor KPIs such as adoption, engagement, conversion, and pipeline impact.

Establish feedback loops with sales, customers, and partners to inform strategy.

Why Join Us?

Be part of a company on a mission to redefine customer experience.

Collaborate with passionate teams across the business.

Shape the future of enterprise dialogue management and AI-driven CX.

Qualifications

Proven experience in go-to-market strategy and product launches within CCaaS or enterprise SaaS.

Demonstrated success in promoting

Virtual Agent solutions

or similar

AI-driven platforms .

Experience marketing

AI technologies , especially

Microsoft Copilot , is a strong advantage.

Strong technical understanding with the ability to translate features into customer benefits.

Excellent communication and storytelling skills.

Collaborative team player who thrives in a fast-paced, high-growth environment.

Strategic thinker with a bias for action and results.

Comfortable working independently and taking ownership of deliverables ..... full job details .....