Senior Product Manager

The Role

Reporting to the Head of Product Management as one of two Senior Product managers, you''ll be responsible for delivering a portfolio of Configured off the Shelf (COTS) and Microsoft product roadmaps that support SNG''s business and customer needs. From discovery through to end-of-life, you''ll lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experienceOwn a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed.Create and promote outcome-driven product roadmaps, aligning stakeholders across the business.Manage budgets of around £500k and a small team of Product Managers (5 direct reports).Set product strategies, balancing customer needs with commercial viability.Coach colleagues in agile ways of working, driving collaboration and continuous improvement.Deputise for the Head of Product Management when required.Lead vendor and supplier relationships, ensuring value for money and innovation.About You

We''re looking for a results-driven product leader. You''ll have:Strong experience across the full product lifecycle.Contact Centre, unified comms and CRM experience helpful.Expertise in agile methodologies and ideally exposure to DevOps approaches.Proven ability to build relationships, influence stakeholders, and communicate effectively.A creative, customer-focused mindset with the ability to balance user needs and business priorities.Experience motivating diverse teams and driving delivery at pace.Benefits

We have some great benefits at SNG, including:25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)Chance to buy or sell holiday as part of our flexible benefits package3 additional Wellbeing days and 2 paid volunteering daysGenerous matched pension scheme up to 12% andLife cover at 4x salaryEnhanced maternity/adoption payEnhanced paternity pay - 6 weeks full pay (after 26 weeks'' service)Options for private medical insurance, dental insurance and critical illness coverWellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceWe offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We''re passionate about inclusion for all and creating a workplace where everyone can thrive. Apply today to be ..... full job details .....