Senior Product Manager - Retention/Subscriptions - Ecommerce

We''re looking for an experienced Product Manager to lead retention, churn reduction, and customer lifetime value initiatives for scaling business.This is a senior, high-impact role leading a cross-functional pod across analytics, design, and engineering. You''ll own the retention roadmap end-to-end, identifying customer pain points, defining experimentation strategy, launching lifecycle initiatives, and driving measurable impact.Client DetailsA global Ecommerce Subscriptions businessDescriptionOwn retention and LTV strategy for the subscription customer journeyLead a high-velocity experimentation program across onboarding, engagement, churn prevention, and win-back experiencesIdentify churn signals and develop proactive product interventions before cancellation intent is locked inDefine KPIs, measurement frameworks, and success metrics for retention and lifecycle performancePartner closely with Analytics to interpret cohort behavior, funnel performance, and customer trendsWork with Design to shape UX flows, in-product messaging, and retention experiencesTranslate insights into product requirements, prioritisation decisions, and roadmap executionCollaborate with Engineering to ensure strong instrumentation, tracking, and experiment integrityAlign cross-functional stakeholders across Marketing, CX, Finance, and Operations to deliver a consistent customer experienceCommunicate experiment results, learnings, trade-offs, and next bets to leadershipProfileExtensive experience in ..... full job details .....