Senior Product Manager - Retention - Beauty Brand
We''re looking for an experienced Product Manager to lead retention, churn reduction, and customer lifetime value initiatives for a fast-growing subscription business. Client DetailsA leading beauty subscriptions business.DescriptionOwn retention and LTV strategy for the subscription customer journeyLead a high-velocity experimentation program across onboarding, engagement, churn prevention, and win-back experiencesIdentify churn signals and develop proactive product interventions before cancellation intent is locked inDefine KPIs, measurement frameworks, and success metrics for retention and lifecycle performancePartner closely with Analytics to interpret cohort behavior, funnel performance, and customer trendsWork with Design to shape UX flows, in-product messaging, and retention experiencesTranslate insights into product requirements, prioritization decisions, and roadmap executionCollaborate with Engineering to ensure strong instrumentation, tracking, and experiment integrityAlign cross-functional stakeholders across Marketing, CX, Finance, and Operations to deliver a consistent customer experienceCommunicate experiment results, learnings, trade-offs, and next bets to leadership Profile7+ years in Product Management with a focus on Retention in Ecommerce Experience working in Ecommerce Subscriptions business is essential for this roleProven success improving LTV, retention, engagement, or churn metrics in subscription-based businessesStrong experimentation background ..... full job details .....
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