Senior Product Manager

Join to apply for the

Senior Product Manager

role at

Made Tech

Base pay rangeLocation: Bristol, London, Manchester or Swansea with hybrid-working policy

Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading!

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

The roleOur Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.

Key responsibilities

You will be expected to work in a self initiated manner, but with support of senior team members, and in a collaborative and inclusive manner

Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs

Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk

Work across one assignment for a client at one time

Coach, support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables

Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps

Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines

Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do

Skills people must have

Excellent understanding and articulation of the value of product and user-centred design

Experience and evidence of delivering user centred products and services from ideation through to maintenance phases

Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects

Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline

Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users

Working within a design consultancy/senior product leadership role in the public sector, health or allied areas

Strong empathy and relationship building skills

Desirable (not essential) skills

Working with sales teams to build client relationships, develop opportunities and win new work

Working in the open - building the trust within teams to share little and often

Experience in re-designing legacy services and products

Maintaining a deep working knowledge of product,design and research techniques

Experience in line management

At this point, we hope you''re feeling excited about Made Tech and the job opportunity. Even if you don''t feel that you meet every single requirement, we still encourage you to apply. Get in touch with our

talent team

if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we''re looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years'' UK residency and 5 year'' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won''t be able to progress your application and we will contact you to let you know why.

Support in applying

If you need this job description in another format, or other support in applying, please email talent@madetech.com.

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together

this blog

as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

Life at Made Tech

We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from

our blog , where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice.

Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We\''ve recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We\''re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

Here are some of our most popular benefits listed below:

30 days Holiday

- we offer 30 days of paid annual leave

Flexible Working Hours

- we are flexible with what hours you work

Flexible Parental Leave

- we offer flexible parental leave options

Remote Working

- we offer part time remote working for all our staff

Paid counselling

- we offer paid counselling as well as financial and legal advice

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting and Product Management

Industries

IT Services and IT ..... full job details .....