Senior Procurement Manager - Customer Services

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe''s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate and Business Procurement team. You''ll lead the strategy for all outsourced contact centres across Sky UK. What you''ll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky''s global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky''s long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you''ll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex ..... full job details .....
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