Negotiable
Overview
Senior Practice Assistant
role at BandM Global Services Manila. The Senior Practice Assistant will demonstrate secretarial and administrative competencies to the highest level. The role-holder will provide first-class administrative support and secretarial service to some fee-earners (Partners/Senior Associates) as assigned.Main Responsibilities
Client intake (e.g. AML, engagement letters) and expert billing support at all levels (e.g. WIP review, sending final invoices, collections management, accruals, etc.)Proactively support client activities and requirements (first contact, resolve basic queries)Navigate Service Now for various tasks, including document services (typing, formatting), resolution of IT-related issues, and access to basic financial reporting metrics (SAP)Strategic liaison with E2E services, ensuring the full utilization and coordination of services at all times, reviewing materials as needed before sharing with attorneysDocument preparation for urgent jobs which are not suitable to be sent to Document ServicesProactive complex diary management, call handling, and meeting organization for external meetings (utilises GAS for internal meetings)Act as a gatekeeperManage in-box and assist with email filing into iManage, and support hard copy filingProvide administrative support at meetings, capturing outputs and following up as needed; May be assigned specific tasks/objectives for action as outputs of meetingsProactively manage and coordinate all aspects of tasks assigned (e.g. meetings, events, travel, etc.)Collate and provide feedback with a solution-oriented mindsetSupport junior secretarial staff, mentoring/buddingUndertake support of local practice group tasks and requirementsQualifications
Extensive experience working in the legal sector or other professional services environmentHas advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience within several different practice and functional areas''Can-do'' attitude, demonstrates proactivity and takes the initiativeConsistently demonstrates secretarial competencies to the highest level in all areasAble to manage complex diary and calendar management activitiesStrong document management skillsExhibits passion in collaborating with internal clients and stakeholdersStrong technical skills, including proficiency in all software packages (Word, Excel, Outlook, PowerPoint, Access, Teams)Excellent English communication skills, both written and verbalHigh-level organization skillsAble to understand the importance of Client ServiceCan identify and proactively develop knowledge and skill gapsAble to handle complex activities and be solution-orientedLead by example (be a role model)Exercise independent judgement: Able to escalate issues effectivelySeek to enhance and self-developSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
AdministrativeIndustries
Business Consulting and ServicesHow to apply
Direct applications are welcome. Please click the Apply icon to start the online application process. If you cannot apply online, contact the Recruitment Team for assistance.Equal Opportunity Employer
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Negotiable