Senior Platform Engineer (Infrastructure)

About

Fresha

Fresha is the leading marketplace platform for beauty and wellness

trusted by millions of consumers

and

businesses worldwide

.

Fresha is used by

120,000+ businesses

and

450,000+ stylists

and

professionals worldwide

, processing over

1 billion appointments to date

.

The company is headquartered in

London, United Kingdom

, with 12 global offices located across

North America, EMEA

and

APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace

unlocks revenue

potential for partner businesses by

leveraging the power of online bookings

and

automated marketing

through mobile apps and advanced integrations with major tech brands including

Instagram

,

Facebook

and

Google.

Role overview

Fresha is seeking a Senior Platform

Engineer, with a background or hands-on in software development, whether at work (Software Engineer) or on side projects, to join our Platform and Infrastructure Engineering Team. You will be helping to push our platform and engineering department to the next phase, ensuring engineers have the best internal tools, local developer experience and necessary resources to work more efficiently and continue to deliver industry-leading features to our growing platform.

Platform team''s mission is to "Improve

software development lifecycle

to be: Reliable, Secure, Fast and Cost-effective", ensuring we always take the proper steps to prioritise their needs and ability to reach their optimal velocity while optimising our budgets and keeping our costs flexible to meet business objectives. We achieve this by the following:

"We build simple, composable components"

* Inspired by

Unix philosophy

of simplicity and modularity

* Each service does one thing well

*

Clear interfaces over complex implementations

*

Push complexity to the edges where it belongs

"We make adoption optional, value mandatory"

* Engineers choose their tools and approaches

* Platform features win by being better, not by force

* Only security and compliance are non-negotiable

"We invest in knowledge and automation equally"

* Build with future AI assistance in mind

* Document context and decisions, not just steps

* Automate repetitive tasks

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from

our dog-friendly office

4 days per week, with the flexibility to work remotely one day each week. London office address: The Bower, The Tower, 207 Old St, London EC1V 9NR

As a Senior Platform Engineer, we want you to be a driving force in improving how our platform and its services are developed. Regardless of the stage in its lifecycle, we want to ensure that we offer engineers the right solution for the job that will make the Fresha engineering department better than yesterday and industry-leading. Like most incredible teams in history, we strive to achieve this with strong collaboration and communication (with our engineers).

Tech Stack:

Docker in production and local developmentAWS EKSKafka for our asynchronous message queuesElixir / Ruby for main servicesNextJS/Typescript for our frontend servicesRDS PostgreSQL for persistent data storageGitHub Action as CI tool of choice - Jenkins and Argo Workflow for legacy pipelinesRedis for key/value storeTerraform for resource managementWhat you''ll do:

Architecture -

Define and develop the infrastructure architecture to support multi-region deploymentsAutomation -

Seek out processes that can be improved with automation and have internal Developer Experience as the main driver.Leadership -

Effectively scope and lead projects autonomously.Developer Experience -

Extend our local development experience offerings for engineersKnowledge Sharing -

Enrich knowledge across the department by creating Documentation, SOPs, Runbooks and fascinating knowledge-sharing sessionsObservability -

Extend Monitoring and Observability capabilities.Accessibility -

Simplifying the process for engineers to access this dataCollaboration -

Collaborate and enable engineers to do their jobs more efficientlyEfficiency -

Developing tools to maximise engineering efficiency, such as automating the rollback of deployed applications.We''d love to hear from you if you:

Have experience in software developmentDemonstrate strong opinions and actively contribute ideas, driving discussions and solutions.Are deeply passionate about their work and proactively challenge existing processes to foster continuous improvement.Experience working with microservices and distributed systems at scaleHave experience with working on cross-team projectsHave AWS experience, we use EKS, RDS, S3, Cloudfront and MSK excessivelyHave an understanding of SLIs, SLOs and SLAsKnowledge of platform and ops concepts such as networking and Linux administrationExperience with monitoring tools: we use Datadog, Grafana, ELK, Sentry and OpsGenie.Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support ..... full job details .....