Senior Platform Engineer (Infrastructure)

Get AI-powered advice on this job and more exclusive features.About Fresha

Fresha is the leading marketplace platform for beauty and wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date across 120+ countries. The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role Overview

Fresha is seeking a Senior Platform Engineer, with a background or hands-on in software development, whether at work (Software Engineer) or on side projects, to join our Platform and Infrastructure Engineering Team. You will be helping to push our platform and engineering department to the next phase, ensuring engineers have the best internal tools, local developer experience and necessary resources to work more efficiently and continue to deliver industry-leading features to our growing platform.Platform team''s mission is to "Improve software development lifecycle to be: Reliable, Secure, Fast and Cost-effective", ensuring we always take the proper steps to prioritise their needs and ability to reach their optimal velocity while optimising our budgets and keeping our costs flexible to meet business objectives. We achieve this by the following:We build simple, composable componentsInspired by Unix philosophy of simplicity and modularityEach service does one thing wellClear interfaces over complex implementationsPush complexity to the edges where it belongsWe make adoption optional, value mandatoryEngineers choose their tools and approachesPlatform features win by being better, not by forceOnly security and compliance are non-negotiableWe invest in knowledge and automation equallyBuild with future AI assistance in mindDocument context and decisions, not just stepsAutomate repetitive tasksTo foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office 4 days per week, with the flexibility to work remotely one day each week. London office address: The Bower, The Tower, 207 Old St, London EC1V 9NRAs a Senior Platform Engineer, we want you to be a driving force in improving how our platform and its services are developed. Regardless of the stage in its lifecycle, we want to ensure that we offer engineers the right solution for the job that will make the Fresha engineering department better than yesterday and industry-leading. Like most incredible teams in history, we strive to achieve this with strong collaboration and communication (with our engineers).Tech Stack

Docker in production and local developmentAWS EKSKafka for our asynchronous message queuesElixir / Ruby for main servicesNextJS/Typescript for our frontend servicesRDS PostgreSQL for persistent data storageGitHub Action as CI tool of choice - Jenkins and Argo Workflow for legacy pipelinesRedis for key/value storeTerraform for resource managementWhat You''ll Do

Architecture - Define and develop the infrastructure architecture to support multi-region deploymentsAutomation - Seek out processes that can be improved with automation and have internal Developer Experience as the main driverLeadership - Effectively scope and lead projects autonomouslyDeveloper Experience - Extend our local development experience offerings for engineersKnowledge Sharing - Enrich knowledge across the department by creating Documentation, SOPs, Runbooks and knowledge-sharing sessionsObservability - Extend Monitoring and Observability capabilitiesAccessibility - Simplifying the process for engineers to access this dataCollaboration - Collaborate and enable engineers to do their jobs more efficientlyEfficiency - Developing tools to maximise engineering efficiency, such as automating the rollback of deployed applicationsWe''d Love To Hear From You If You

Have experience in software developmentDemonstrate strong opinions and actively contribute ideas, driving discussions and solutionsAre deeply passionate about their work and proactively challenge existing processes to foster continuous improvementExperience working with microservices and distributed systems at scaleHave experience with working on cross-team projectsHave AWS experience, we use EKS, RDS, S3, Cloudfront and MSK extensivelyHave an understanding of SLIs, SLOs and SLAsKnowledge of platform and ops concepts such as networking and Linux administrationExperience with monitoring tools: Datadog, Grafana, ELK, Sentry and OpsGenie£90,000 - £120,000 a yearInclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Engineering and Information TechnologySoftware DevelopmentObservability Platform Engineer (SRE Focus) listings and other job notes noted in the original text have been omitted for ..... full job details .....