Senior Planning and Scheduling Support

Cadent Gas Ltd

-

At Cadent, effective planning and scheduling is critical to delivering a safe, reliable and customer-focused service. As a-Senior Planning & Scheduling Support, you''ll play a key role in coordinating work, managing resources and supporting the delivery of operational plans across the network.

-

Working closely with Operational Planning, Operational Delivery and frontline teams, you''ll help ensure workloads are realistic, resources are effectively utilised and customers receive a positive experience throughout their journey.

-

-

• Supporting operational planning by coordinating activities across the planning cycle, including work order creation, allocation and customer contact where required.
• Analysing performance data to provide insights that support operational delivery and continuous improvement.
• Collaborating with stakeholders to support the delivery of annual plans, targets and regulatory outputs.
• Managing planning updates by maintaining accurate resource availability, workload information and short-term plan changes.
• Resolving escalated queries from operational teams and customers to ensure positive outcomes and customer journeys.
• Providing resource reporting across skills, shifts, locations, standby arrangements and contingency requirements.
• Developing standard processes by creating and documenting operating procedures that support efficient planning and scheduling activities.
• Supporting performance improvements by identifying trends, variances and opportunities to improve planning effectiveness.

-

-

• Experience working in a fast-paced environment with the ability to manage competing priorities and adapt to changing demands.
• Strong analytical skills with the ability to interpret data and provide meaningful insights.
• Excellent communication skills with the confidence to engage effectively with stakeholders at all levels.
• Strong planning and organisational skills with a focus on accuracy and attention to detail.
• A collaborative approach with the ability to work effectively across teams to achieve shared goals.
• Proficiency in Microsoft Office and the ability to learn and navigate business systems.
• Experience using operational systems such as SAP, ClickSoftware or similar scheduling and resource management tools would be advantageous.
• A customer-focused mindset with a commitment to delivering high-quality service and improving performance outcomes.

-

-

What you''ll get in return At Cadent, you''ll join a supportive and collaborative team that plays a vital role in delivering services to our customers. In return, you''ll receive a competitive reward package, opportunities for development and the chance to build your career within an industry-leading organisation.

-

Apply today and help shape the plans that keep Cadent''s operations moving.

-

-

Interviews are expected to take place w/c 14/09

-