Senior PFI Operations Manager

Senior PFI Operations ManagerLocation: ColchesterSalary: £85,000 + Car Allowance + BenefitsHybrid working arrangement A leading FM provider is seeking a Senior PFI Operations Manager to oversee the total FM delivery across a large PFI contract in the Colchester area. This senior role requires strong operational leadership, experience managing complex estates, and the ability to drive performance, compliance, and continuous improvement.You''ll ensure efficient day-to-day contract delivery, support service teams, and oversee service performance, governance, and contractual obligations. While the role is operationally focused, a good understanding of building services is important, and candidates with a Mechanical or Electrical background will be at an advantage.Key Responsibilities Provide strategic leadership for FM delivery across a PFI contract, ensuring hard and soft services are aligned to contractual obligations, performance frameworks, and long-term asset strategies.Oversee the planning and execution of maintenance activities, ensuring statutory compliance, robust assurance processes, and effective prioritisation of resources across a complex operational environment.Lead on KPI/SLA performance management, analysing trends, identifying root causes, and implementing improvement plans that strengthen service quality, operational resilience, and client satisfaction.Manage compliance, governance, and technical risk across the estate, ensuring accuracy of asset data, audit ..... full job details .....