Senior Performance Officer

Your new companyOn behalf of Birmingham City Council, we are recruiting a Senior Performance Officer to join the Highways and Infrastructure team. Birmingham City Council is one of the UK''s largest local authorities and plays a critical role in maintaining and improving the city''s highways, transport networks and infrastructure. The Highways and Infrastructure service manages complex, high-value contracts that are central to the safe and efficient operation of the city, working closely with service providers to ensure strong performance, value for money and accountability.Your new roleThis role is a 36.5-hour per week position, working Monday to Friday from 9am to 5pm, with a hybrid working arrangement requiring two days per week in the Birmingham City Centre office at Council House. Reporting to the Principal Performance Officer, you will be responsible for providing high-quality performance and management information to support the effective management of highway maintenance and management service contracts operating within the scope of the PFI Interim Services Contracts. You will analyse service provider performance to support decision-making, contract compliance and the application of contract mechanisms, particularly in relation to payments, audit and verification. The role involves monitoring and analysing performance data and reports, assessing service provider programmes and proposals, supporting liaison across internal and external teams, and ensuring that systems ..... full job details .....