Senior Pensions Administrator

Senior Pensions AdministratorLiverpool City Centre (Hybrid - 1 day from home after training)Salary: Up to 35,000 (depending on experience) + annual bonusHours: Monday to Friday, 9:00am - 5:00pm (flexible start and finish times)The OpportunityWe''re looking for an experienced Senior Pensions Administrator to join a well-established and growing financial services business in Liverpool.This is a fantastic opportunity for someone with strong cradle-to-grave pensions administration experience who is looking to step into a more senior position with greater responsibility.The role will focus on core operational processes including Terms of Business (TOB) administration, adviser changes, complaint handling support, workflow management, and wider operational oversight activities. The successful candidate will play a key role in maintaining service quality, operational control, and positive customer outcomes.About YouProven experience in pensions administration with cradle-to-grave exposureStrong working knowledge of DB and DC pension schemesExperience handling complex, technical cases and/or complaints within pensionsExcellent written and verbal communication skillsStrong analytical and problem-solving abilitiesHigh attention to detail with the ability to manage and prioritise workloads effectivelyWhat''s on OfferSalary up to 35,000 depending on experienceAnnual bonus schemeHybrid working (1 day from home after training)35-hour working week with flexible start and finish times25 days ..... full job details .....