Senior Pensions Administrator

Senior Pensions Administrator Isio''s Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We currently have positions which can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Glasgow or Edinburgh city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include: Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings. Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Updating the Team ..... full job details .....