Senior Operations Technician - Water Recycling

Senior Operations Technician - Water Recycling

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Senior Operations Technician - Water Recycling

role at

Anglian Water Services .We are looking for a

Senior Operations Technician

with a mechanical or electrical bias to join our team in Basildon/Southend. Reporting directly to the Operations Support Manager, you will work with other teams to drive continuous improvement across our Operations Work and Pumping Station Assets. You will provide technical support, expertise, and advice to deliver effective and efficient operations of Water Recycling Operations resources, processes, assets, and systems.As part of your role, you will identify, implement, and share improvements to facilitate the effective and efficient operation of the Water Recycling Operations process. You will work closely with relevant teams to deliver efficient solutions to operational issues. This will include coaching and supporting in the development and performance management of Technicians.If you have a strong mechanical or electrical background and are passionate about driving operational excellence, we want to hear from you!Key responsibilities

Develop, encourage and foster good and safe working practices and work in accordance with the Company’s safety rules at all timesLead on investigation of safety, operational and customer issues associated with Water Recycling Treatment and Pumping Station processes and liaise with relevant stakeholders to deliver the most cost-effective solution whilst balancing the needs of the customerManage available resource to minimise compliance or pollution incidents due to loss of service or asset failureAssist management with completion of reports and lessons learned/storyboards following incidents to minimise business risk and ensure best practice across teamsDrive continuous improvement of process and service through implementation of new ideas/equipmentProvide expert support to monitor and coach field resources in techniques/equipment used for the service and maintenance of treatment processes and assetsWhat does it take to be a Senior Operations Technician?

Full driving licenceDemonstrate experience and awareness of Health and Safety within an operational environmentAbility to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholdersDemonstrate customer service skills and ability to deal with customers in an empathetic and professional mannerKnowledge or understanding of wastewater systems and processes would be beneficialIn this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)As a valued employee, you’ll be entitled to:

Personal private health care including physiotherapy24-hour Virtual GP service for you and your household25 days annual leave – rising with length of serviceCompetitive pension scheme – Anglian Water double-matches your contributions up to 6%Bonus schemeFlexible benefits and working culture to support your wellbeing and lifestyleLife Assurance at 8 times your salaryPersonal Accident cover – up to 5 times your salaryLots of great discountsPaid time off when you’re physically and mentally unwellAn excellent Family Leave package – including enhanced maternity, paternity, and shared parental leave policiesInclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. We are a signatory to the Social Mobility Pledge and to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we participate in the Women’s Utility Network.Closing date: ..... full job details .....