Senior Operations Manager

Operations Management in Care HomesCare Homes ManagementOperations Manager - Care HomesLocation - Multi-site along the M6 corridor, Northwest, North Wales, Northamptonshire Our client, a seasoned, Pan European Real Estate and Hospitality fund is expanding and looking to bolster their operational function for one of the Group companies. As a business they are incredibly active and invest in a wide range of asset classes, taking them on and then building businesses and operations around them, one of which is Care Homes. The Operations Manager will oversee the performance, quality, and compliance of a portfolio of care homes, ensuring the delivery of safe, effective, and person-centred care in line with regulatory standards. The role is responsible for supporting Home Managers, driving operational excellence, and ensuring commercial sustainability across the group.Your Key Responsibilities will be:Operational ManagementOversee the day-to-day operations of multiple care homes within the groupSupport and supervise Home Managers to ensure high standards of care and service deliveryMonitor occupancy levels, staffing, and resources to ensure efficient operationsIncident, complaint, and safeguarding escalation managementSupplier and contractor managementLead on crisis management and provide hands-on support where requiredRegulatory Compliance and QualityEnsure all homes meet and maintain standards set by the Care Quality Commission (CQC)Prepare for and manage inspections, audits, and ..... full job details .....