Senior Operations Manager

Looking for a Distribution Centre Manager or Senior Operations Manager to join a growing business. The role reports directly to the Operations Director and is pivotal in ensuring operational excellence across multiple functions:

• Transport & Warehouse
• Customer Service
• Quality

Key Responsibilities:

• Oversee the overall performance of the site
• Lead a culture of continuous improvement, embedding transformation initiatives and securing team engagement and commitment.
• Drive a strong customer-focused approach
• Lead and coach teams, fostering a high-performance culture and elevating standards in behaviour and performance
• Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent, secure, and timely deliveries.
• Utilise data and analytics to inform decision-making and enhance operational performance.

Experience:

• At least 5 years'' management experience in an FMCG distribution environment, with a clear understanding of operational excellence.
• Evidence of experience in leading organisational transformation and driving continuous improvement initiatives
• Customer and solution-focused experience
• Knowledge of safety standards and the ability to promote a safety-first culture.
• Strong analytical skills with critical thinking and a strategic outlook

Personal qualities:

• Strong leadership capabilities with the ability to motivate and develop teams and individuals
• Resilient and robust, able to work effectively under pressure and adapt to change.
• Solution-oriented mindset with a focus on delivering results quickly and effectively.
• Evidence of driving improvement and delivering transformation

Opportunities:

• Highly visible senior leadership role in a large-scale distribution centre.
• Lead major improvements that elevate customer service, safety, and operational standards.
• Contribute to a culture of growth, innovation, and excellence within the organisation.