Senior Operations Coordinator Cell and Gene Therapy

Senior Operations Coordinator Cell and Gene Therapy

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Senior Operations Coordinator Cell and Gene Therapy

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UPSOverview

Taking an active role in the ongoing development of operational capability in Cell and Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality and satisfaction. Reporting to the Cell and Gene Operations Lead, this person will be responsible for successfully supporting the Cell and Gene Operations Team.Responsibilities

Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.Utilize technology to provide enhanced monitoring, management and control of shipments as requiredCollaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutionsPreparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers and LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell and Gene project specifications-COPs or SOPs.Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements.Work with the regulatory team to ensure trade compliance for all Import and Export shipmentsBook shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell and Gene shipmentsEnsure proper handling and storage of all Cell and Gene shipments with Airlines and Ground handling facilitiesLabel and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell and Gene shipmentsSend pre-alerts to for all Cell and Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions.Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.Escalate any issues or delays to the Cell and Gene Management Team.Employee Type

PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Management and ManufacturingIndustries

Truck TransportationLocation: London, United ..... full job details .....