Senior Operations and Risk Manager

The RoleReporting to the Board, you will be a pivotal leader responsible for safeguarding the operational and legal interests of a £70m turnover housing provider. As the business continues to scale, this role has been created to provide high-level "troubleshooting" and oversight. You will act as the final internal point of resolution for complex matters, ensuring that the company''s day-to-day operations remain robust, compliant, and efficient.Main Duties and ResponsibilitiesComplex Problem Solving:Act as the primary lead for resolving non-standard or high-priority issues that fall outside the remit of individual departments. You will provide the "gravitas" needed to close out difficult matters with local authorities, legal representatives, and external stakeholders.Contractual and Legal Coordination:Manage the drafting and refinement of property leases and commercial agreements using established templates. You will provide a critical filter, handling high-level nuances internally and coordinating with external solicitors on complex litigation or specialist drafting.Operational Oversight:Provide strategic "steering" for various departments and project teams. You will ensure that internal workflows are performing to the Board''s expectations, stepping in to unblock issues and provide guidance without micromanaging the functional experts.Authoritative Communication:Responsible for drafting precise, well-constructed correspondence on behalf of the Board to settle disputes, ..... full job details .....