Senior Office Administrator

Senior Administrator, up to £30,000 per year, Cardiff. Office-based. Your new company A multi-award-winning consultancy company based in Cardiff. Your new role Working as a Senior Administrator, you''ll report to the Area Manager. This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you''ll play a key role in ensuring the smooth running of operations within a leading group.Key Responsibilities Manage phone calls, ensuring professional and timely responses.Chase clients / customers for required books and records to meet deadlines.Oversee scanning, filing, and organisation of documents.Support the onboarding process for new clients, maintaining compliance with organisational guidelines.Finalise and distribute accounts and personal tax packs to clients for approval.Assist the Hub Credit Controller in resolving debtor queries.Process invoices, write-offs, and WIP adjustments.Apply for HMRC and Companies House authentication codes.Allocate disbursements to clients and manage payments over the phone.Process and reconcile office petty cash and handle cheque payments.Schedule client appointments and coordinate the safe return of books and records.Maintain an inventory of IT equipment, including laptops, issued to team members.Order office supplies and manage stationery stock.Provide project support to the Area Manager as required. What you''ll need to succeed ..... full job details .....