Senior Manager/ Lead - Trading Application Support OMS/EMS

A strong opportunity for experienced Trading Application Support experts to join a fast-paced, globally connected FO technology environment. These roles sit within a global OMS/EMS support team, providing critical L1/L2 support across international trading markets. You''ll work closely with front-office trading desks, brokers, exchanges and infrastructure teams, supporting High/Low Touch Cash Equities, Swaps and FandO. What you''ll do: Provide L1/L2 support for OMS/EMS and electronic trading applications. Support daily trading activity across Cash Equities, Swaps and FandO. Monitor application health, connectivity and trading/order flow. Troubleshoot production issues affecting traders, clients, brokers and exchanges. Work with infrastructure and network teams to establish and troubleshoot exchange and broker connectivity. Coordinate with global Application Support teams across Pune, the US and Australia. Manage incidents, perform root cause analysis and contribute to post-incident reviews. Maintain operational procedures, support documentation and knowledge repositories. Identify opportunities for automation and continuous service improvement. What you''ll bring: Strong experience supporting OMS/EMS or Electronic Trading applications. Previous experience within an Investment Banking, Brokerage or Capital Markets environment. Good understanding of electronic order flow and trading workflows. Experience with FIX connectivity, broker connectivity and/or exchange ..... full job details .....